Transportation Skills & Knowledge Gaps for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Very Low
Transportation Skills & Knowledge Gaps for Dispatchers, Except Police, Fire, and Ambulance
Dispatchers, Except Police, Fire, and Ambulance
Medium
Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
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Public Safety and Security Skills & Knowledge Gaps for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Low
Public Safety and Security Skills & Knowledge Gaps for Dispatchers, Except Police, Fire, and Ambulance
Dispatchers, Except Police, Fire, and Ambulance
Medium
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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Administration and Management Skills & Knowledge Gaps for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Low
Administration and Management Skills & Knowledge Gaps for Dispatchers, Except Police, Fire, and Ambulance
Dispatchers, Except Police, Fire, and Ambulance
Medium
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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Customer and Personal Service Skills & Knowledge Gaps for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Medium
Customer and Personal Service Skills & Knowledge Gaps for Dispatchers, Except Police, Fire, and Ambulance
Dispatchers, Except Police, Fire, and Ambulance
High
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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